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Support

Help for users, reviewers, and launch prep.

SipStreak does not require an account. If you need help with hydration reminders, streak tracking, HealthKit setup, or purchase restore, start here.

Contact

Reach the SipStreak support inbox

For review questions, privacy concerns, or product support, send email to the address below.

[email protected]

Streak resets

Streaks reset if you miss a full calendar day. The app checks yesterday's record on each launch.

Purchase restore

Restore Purchase lives in Settings under Pro and uses Apple's native StoreKit flow.

FAQ

Common questions

How do I change my daily water goal?

Open Settings from the home screen and adjust your daily goal in the Daily Goal section. You can set a custom target in milliliters or fluid ounces, or let SipStreak calculate one based on your weight and activity level.

How do I change my theme?

Open Settings, scroll to the Appearance section, and tap any theme to preview it. Three themes (Ocean, Midnight, Sunrise) are free. The remaining seven require the one-time SipStreak Pro purchase.

How do I enable HealthKit?

Open Settings, find the Health section, and toggle on HealthKit. iOS will ask you to approve read/write permissions. SipStreak reads body mass to suggest a goal and writes dietary water entries to Apple Health.

How do I restore my Pro purchase?

Open Settings, scroll to the Pro section, and tap Restore Purchase. This triggers Apple's StoreKit restore flow and re-activates Pro themes if you have an existing purchase on your Apple ID.

How do streaks work?

Your streak increments each day you meet your daily water goal. If you miss a day, the streak resets to zero. Milestones trigger a confetti celebration at 3, 7, 14, 30, 60, 90, 180, and 365 days.

How do I delete all my data?

Open Settings, scroll to the Danger Zone section, and tap Clear All Data. This permanently removes all water entries, streak records, and profile data. HealthKit entries persist in Apple Health and must be removed separately.

Privacy and review links

Apple reviewers and prospective users can verify the public privacy policy here before the App Store listing is live.